Refund Policy

Eligibility for Refunds

• Before Shipping: You can receive a full refund for any reason before your items are shipped. This applies to most products, whether in-stock or preorder.
• After Fulfillment: Once your order has been fulfilled, refunds are only available for specific reasons, such as defective, damaged, or incorrect items.
• Preorder Deposits for Large Figures: Preorder deposits for large figures can be refunded within 30 days after purchase.