Description
General Questions
How do I share a gift card on social media?
Social media platforms might allow you to share gift card products by using the link to the product in your online store. Customers can buy a gift card from our online store to receive a gift card code.
Can customers buy gift cards for someone else?
Yes, our store supports the ability to add recipient information to a gift card.
Can a gift card be used more than once?
Yes, provided there is still a balance remaining on the card.
Can more than one gift card be used towards a purchase?
Yes. A customer can redeem another gift card during checkout.
Can a gift card be used to buy a gift card?
No, you can't use a gift card to buy another gift card.
Can a gift card be used to pay for shipping and taxes?
Yes, gift cards are applied to the final order total which includes shipping and taxes.
Can gift cards be used in conjunction with a discount code?
Yes, gift cards are a form of payment.
Can I apply a refund to a gift card?
Yes. If you used a gift card to pay for the purchase, then you can apply the refund to the gift card.
How do customers check their balance?
Customers can check their balance on the gift card page. Alternatively, we can check the balance and send the information to the customer.
$12.30