Hatsune Miku | Shimian Maifu Ver.

Preorder

• Our warehouse is located in China, it may take 3-15 days to process your order. Shipping methods to different countries may vary. Generally, orders shipped internationally are in transit for 10 - 30 days. If you want to point a certain shipping method, please contact us to make sure.
• Delivery Expectations:

We are wholeheartedly committed to bringing these special items to our fans as swiftly as we can. However, it’s important to note that we cannot always meet expectations for rapid delivery or immediate response times due to the unique nature of these products.

The **estimated delivery dates** provided are for reference only and can be subject to change due to various factors beyond our control, such as production delays or shipping carrier performance. We encourage you to consider this when placing an order, especially if you need items by a specific date.

We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.

Eligibility for Refunds

• You can get a full refund for any reason before your items are shipped. (Only applied with goods which are in stock)
• After your order is fulfilled, you cannot get a refund for no reason, you may get a full/partial refund for some reason. (Defective, damaged, wrong items etc.)
• Preorder deposit only can get a refund within 3 days after purchase. After 3 days, the refunded amount can be issued as a gift card.