The Falling Merman | Hang Hai Jia Ri Series

Preorder

• Our warehouse is located in China, it may take 3-15 days to process your order. Shipping methods to different countries may vary. Generally, orders shipped internationally are in transit for 10 - 30 days. If you want to point a certain shipping method, please contact us to make sure.
• Delivery Expectations:

We are wholeheartedly committed to bringing these special items to our fans as swiftly as we can. However, it’s important to note that we cannot always meet expectations for rapid delivery or immediate response times due to the unique nature of these products.

The **estimated delivery dates** provided are for reference only and can be subject to change due to various factors beyond our control, such as production delays or shipping carrier performance. We encourage you to consider this when placing an order, especially if you need items by a specific date.

Eligibility for Refunds

• Before Shipping: You can receive a full refund for any reason before your items are shipped. This applies to most products, whether in-stock or preorder.
• After Fulfillment: Once your order has been fulfilled, refunds are only available for specific reasons, such as defective, damaged, or incorrect items.
• Preorder Deposits for Large Figures: Preorder deposits for large figures can be refunded within 30 days after purchase.